Huber+Suhner revokes safety warning, Electrify America reactivates charging cables


A major supplier of liquid-cooled high power charging cables said today that intensive testing has re-confirmed the safety of its charging cables installed at dozens of locations in Europe and the United States. As a result, major public charging providers are now restoring those 150 kW and 350 kW cables back into service.

Last Friday the company sent an urgent notice to its customers about a short-circuit failure on a first-generation prototype cable. That notice led all major public charging providers such as Electrify America, Ionity, Fastned, and others to disable the Huber+Suhner cables at over 100 charging sites around the world.

“As a precautionary measure, HUBER+SUHNER has recommended its customers to suspend the operation of all charging stations with the high-power charging system until the tests have been completed”, the Friday statement said. “The affected prototype was already delivered in the summer of 2017. The series [final] products differ from the first prototypes by, among other things, increased sealing.”

The failure occurred at a private customer test site in Germany which had previously installed early prototype cabling and had not updated it to the final version used at public charging sites. No one was injured as a result of the failure.

Huber+Suhner spokesperson Alex Rienitz clarified for Electric Revs on Saturday that the term “increased sealing” related to “outside humidity that could potentially diffuse into the connector”.

Now, the company is sending word that further intensive testing has reconfirmed that the final product’s connector plug, which has an improved sealing design, fully meets industry standards requirements and is safe to use.

Dutch charging provider Fastned has already re-enabled its Huber+Suhner charging cables and other providers including Electrify America are expected to do the same.

“The safety of our customers is our highest priority. Extensive testing throughout the weekend and Monday showed that the cables have met all industry standards for use, and as a result, we are bringing our entire network back to full capacity,” said Giovanni Palazzo, president and CEO of Electrify America. “We thank our customers for their patience as we worked through this, as well as HUBER+SUHNER for making this their top priority and resolving the issue with speed and the highest levels of technical expertise and professionalism.”

See earlier article: CCS liquid-cooled charging cable safety issue causes sudden widespread service shutdowns

Categories: Charging

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6 replies

  1. it looks like to be another flop from this company, everything they produces looks like to be a disaster on the market, let’s wait for the recall action!


  2. I cannot imagine how a company like this could be allowed to produce safety-related products, they should sue them but first of all EA


  3. Really embarassed for this company huber suhner, as cables manufacturer they shouldn’t be allowed to produce OE’s, this sets in severe danger people lifes


  4. It’s important to understand that the cooling fluid they use is not electrically conductive. This means leakage of the cooling fluid cannot cause electrical shorts. I think this company has done a good job of letting people know that there has been a problem and that they have confirmed it is not due to the cooling fluid. I’d feel better if they released a complete analysis of what went wrong and how it has been addressed in the finished design.

    Liked by 1 person

    • Agreed. Perhaps they will do this in the future since serious failure analysis takes more than a few days to complete. But, I’m guessing they won’t want to remind people about this by the time the internal report is completed….


  5. Did anybody actually read the above article. It explains quite clearly that the problem was with a single early prototype cable, and that none of the cables currently installed have any issues.


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